Common questions, answered honestly.

An iPhone and the free Treuly app from the App Store — that’s it. You create an account, design your first card and print your QR code. No POS system, no extra hardware, no technical skills.

Usually under fifteen minutes. Pick a template — there are 37 to choose from —, add your logo, set the stamp target and reward, print the QR code. The app walks you through it step by step.

Yes. The free plan is free for good and includes a real stamp card with a wallet pass and QR code — with one card, one location and up to 50 active customer cards. For trying it out and getting started, that’s often all you need.

The business app is currently for iPhone; an Android version is planned. The important part: your customers don’t need an app at all — their card already works on Android phones today via Google Wallet.

No. The stamp card is a wallet pass: your customer scans the QR code at the counter with their camera, taps "Add" — done. No app download, no account, no password.

Yes. When scanning, the card goes into either Apple Wallet or Google Wallet — and Google Wallet is available on Android devices.

Your design, their current stamp count and the reward they’re working towards. After every stamp the pass updates itself — via push, right on the lock screen. Near your shop, the card can even appear there automatically.

Your customer immediately sees on the pass that the reward is ready. On their next visit your team redeems it with one scan — or banks it for later if they prefer.

Getting started is free — for good. Treuly Pro is €39 a month or €390 a year and brings unlimited cards, up to 3 locations, push campaigns, analytics and CSV export. Treuly Business at €99 a month or €990 a year removes all limits.

Directly in the Treuly app via the App Store. You manage and cancel the subscription in your App Store account’s subscription settings — no forms, no phone calls.

Yes — on the yearly plan the first 7 days are free. And since the free plan never expires, you can also get to know Treuly without any subscription at all.

Yes. Treuly is developed in Germany, the servers are in the EU (Frankfurt), and we only collect what the stamp card needs to work. No profiling, no selling data.

As little as possible. The stamp card needs no email address and no account — your customers stay anonymous. At its core, what’s stored is the pass’s stamp count.

Stamping only happens through you and your team in the app. A built-in safeguard additionally prevents the same card from being stamped over and over within minutes.

Yes. Scans go into an offline queue and are submitted automatically once the connection is back. At the counter you won’t even notice.

Yes. Team members sign in to the app via QR code — no password sharing. On the free plan you work solo; on the paid plans you bring your team on board.

No — the iPhone is the scanner. Your team scans the customer’s wallet pass right in the app with the camera.

Yes. Pro covers up to 3 locations, Business as many as you like. You can see in the app which location a stamp came from.