Account & billing
Find your invoice
Treuly bills through Stripe. Here's where your invoice arrives by email and how to download every past invoice as a PDF.
Whether it’s for your bookkeeping or to match a charge on your bank statement, your Treuly payments run through our payment provider, Stripe. Every invoice arrives by email — and stays available in the customer portal.
How to find your invoice
- After every payment, Stripe automatically emails you the invoice, sent to the address on your Treuly account.
- For the full picture, sign in at treuly.de and open Your subscription.
- Tap Manage subscription. That opens Stripe’s customer portal.
- Under Invoice history you’ll find every charge with its date and amount; the PDF icon downloads each one.
Good to know
- On the Free plan, nothing is charged, so there’s nothing to find. An invoice only shows up once you’re on a paid Pro or Max plan.
- Pay monthly and you’ll get a fresh invoice every month; on the annual plan, it’s once a year.
- All prices are net; the invoice shows VAT separately. You can add your VAT ID at checkout or later in the customer portal.
- If your subscription is still billed through the App Store, the receipt still comes from Apple: iPhone Settings → your name → Media & Purchases → Purchase History.
- Can’t find a charge, or does something not add up? Get in touch and we’ll look into it with you.
For how to manage or cancel your subscription, see Manage or cancel your subscription.