Manage or cancel your subscription

You manage your Pro or Max plan on treuly.de — in the logged-in area under Your subscription. That is where you cancel, change your payment method and download your invoices.

How to get there

1. Sign in at treuly.de with your Treuly account.
2. Open Your subscription. You’ll see your current plan, the billing interval and the next billing date.
3. Tap Manage subscription. That opens the secure customer portal of our payment provider, Stripe.
4. In the portal you cancel with Cancel plan, change your card, or download past invoices as PDFs.

Prefer something simpler? A short email to support@treuly.de counts as a cancellation too.

Good to know

• Cancelling takes effect at the end of your current billing period. Every Pro or Max feature stays active until then, nothing is charged afterwards, and your account moves to the Free plan automatically.
• If you started the annual plan with its first 7 days free and cancel before those days are up, you won’t be charged.
• Your cards and the stamps already collected on them stay exactly as they are. Cancelling deletes nothing.
• No contract, no minimum term, no notice period.

If your plan is still billed by the App Store

Subscriptions you bought in the iOS app earlier are still billed by Apple, and can only be cancelled there: Settings → your name → Subscriptions → Treuly. Your subscription tells you if that applies to you.

For how to upgrade from Free to Pro in the first place, see Upgrade from Free to Pro. Switching between Pro and Max is covered in Switch your plan.